Amoi66 Privacy Policy – Data Protection for Malaysian Players

Amoi66 is an online casino and gaming platform operating in Malaysia, offering a wide range of games including live baccarat, jackpot slots, poker, roulette, blackjack, table games, and e-sports betting. In running this platform, amoi66 collects and processes the personal information of members and users as necessary to deliver a safe, fair, and enjoyable experience.

This Privacy Policy applies to all personal information collected through amoi66.best, our mobile application (where applicable), email communications, live chat, and all other service channels operated by amoi66. It covers all platform users, including visitors without an account, registered members, and VIP members.

Amoi66 acts as the data controller for all personal information collected through this platform. All data processing is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles.

Amoi66 collects various types of personal information depending on how you interact with our platform. The following are the main categories of data we collect:

Amoi66 only collects information that is strictly necessary for legitimate purposes. We do not collect sensitive data such as health information, sexual orientation, or religious beliefs unless specifically required by law.

When you use local Malaysian payment services such as Touch 'n Go eWallet, DuitNow, FPX via Maybank2u or CIMB Clicks, GrabPay, Boost, or ShopeePay, we only receive transaction confirmations and reference numbers — we do not store your bank account number or full digital wallet details.

Amoi66 uses your personal information only for legitimate, pre-identified purposes. Below are the primary purposes for which we process your data, along with the relevant legal bases:

• Account management: Creating, verifying, and managing your amoi66 account — including secure login, identity verification, and account settings management.
• Transaction processing: Processing deposits in Malaysian Ringgit (MYR), managing withdrawal of winnings, and maintaining transaction records for accounting and compliance purposes.
• Gaming services provision: Gives you access to every game on the amoi66 platform — from live baccarat, jackpot slots, poker, and roulette to blackjack and e-sports betting.
• Fraud prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, and multi-account abuse through behavioral pattern analysis and technical data.
• Customer support: Providing effective support in Bahasa Melayu when you reach out to the amoi66 support team via live chat or email.
• Legal compliance: Meeting legal and regulatory obligations in Malaysia, including compliance with PDPA 2010 and reporting requirements to the relevant authorities.
• Platform improvements: Analysing usage patterns on an aggregated (not individual) basis to improve the performance, usability, and content of the amoi66 platform.
• Marketing communications: Sending information about promotions, bonuses, and new offers — only if you have consented to receive them. You may unsubscribe at any time.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling and providing appropriate self-control tools to members who need them.

Amoi66 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. That said, in the course of operating the platform, we may share your information with the following parties under limited and controlled circumstances:

• Payment service providers: Payment gateways that process your Touch 'n Go, DuitNow, FPX, GrabPay, Boost, and ShopeePay transactions. This sharing is limited strictly to the information required to process each transaction.
• Game providers: Companies such as Pragmatic Play, NetEnt, Microgaming, and Evolution Gaming that supply games to the amoi66 platform. Any data shared is limited to what is necessary to deliver the games and verify outcomes.
• IT service providers: Companies providing server infrastructure, cybersecurity, and technical support services to amoi66. All such providers are bound by strict confidentiality agreements.
• Legal authorities: Malaysian law enforcement agencies, courts, or regulatory bodies where disclosure is required by law or a valid court order.
• Fraud prevention: Third-party identity verification and fraud prevention services that help amoi66 detect suspicious activity to protect all members.

In all data sharing arrangements, amoi66 ensures that the third parties involved uphold data protection standards equivalent to or exceeding Malaysia's PDPA requirements. Legally binding data processing agreements are in place with all third-party service providers.

Amoi66 never shares your data with advertising companies, social media platforms, or any commercial entity for purposes unrelated to the operation of the amoi66 platform.

Amoi66 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we have implemented include:

• 256-bit SSL encryption: All data transmitted between your browser and amoi66's servers is encrypted using 256-bit TLS/SSL protocol — the same standard used by Malaysia's major banks.
• Data encryption at rest: Sensitive data stored in the amoi66 database is encrypted using strong encryption algorithms to protect it from unauthorised access.
• Strict access controls: Only amoi66 staff who require access to specific data in order to carry out their duties are permitted to do so — in accordance with the principle of least privilege.
• Two-factor authentication: Two-factor authentication is available for member accounts and is mandatory for all amoi66 internal administrator accounts.
• 24/7 Monitoring: A continuous security monitoring system that automatically detects and responds to security threats around the clock.
• Regular security audits: Security assessments and penetration testing are conducted on a regular basis by independent third parties to identify and address vulnerabilities.
• Staff training: All amoi66 staff who handle personal data receive regular data protection training.

You also play an important role in keeping your account secure. Please use a strong password, never share your login credentials, and contact the amoi66 support team immediately if you suspect any unauthorised activity on your account.

The amoi66 platform uses cookies and similar tracking technologies to enhance the user experience and help us understand how the platform is used. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as log-in, session security, and account preferences. These cookies cannot be disabled.
• Performance Cookies: Collects information on how pages are used — most frequently visited pages, load times, and errors encountered. This information is used in aggregate to improve the platform.
• Functional Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them on every visit.
• Analytics Cookies: Helps amoi66 understand overall usage patterns to make better platform development decisions. Analytics data is processed anonymously.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the amoi66 platform. Continued use of the platform after the cookie notice is displayed will be considered as consent to the use of cookies as described.

Amoi66 does not use cross-site tracking cookies or sell your behavioral data to third-party advertising networks.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal information held about you by amoi66:

• Right of Access: You have the right to request a copy of the personal information amoi66 holds about you. Requests will be processed within 21 days of receipt.
• Right to Rectification: If your personal information is inaccurate or out of date, you have the right to request a correction. You may also update certain information directly from your amoi66 account settings.
• Right to Restriction of Processing: In certain circumstances, you may request that amoi66 restrict how it processes your data — for example, while you are disputing the accuracy of that data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time. Such withdrawal does not affect the validity of any processing carried out prior to it.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated.

Amoi66 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — the principal legislation governing the collection, processing, and storage of personal data in Malaysia. Our compliance covers all seven core PDPA principles:

• General Principles: Data is only processed where the data subject has given consent or a valid legal basis exists.
• Notice & Choice Principles: This Privacy Policy provides you with full notice of all data processing carried out by amoi66.
• Disclosure Principle: amoi66 only discloses data to third parties as stated in this Privacy Policy.
• Security Principles: Appropriate technical and organisational security measures are in place to protect your personal data.
• Integrity Principle: amoi66 takes reasonable steps to ensure that personal data is accurate, complete, not misleading, and kept up to date.
• Access Principle: You may access and correct your personal data through the channels set out in this Privacy Policy.
• Data Transfer Principles: Any transfer of data outside Malaysia is carried out with protections equivalent to those required under the PDPA.

The amoi66 platform is strictly limited to users aged 18 and above. amoi66 does not knowingly collect personal information from individuals under the age of 18. We have an age verification process at registration to ensure this.

Should amoi66 discover that personal information has been collected from individuals under the age of 18 without our knowledge, we will take immediate steps to:

• Closing the account in question immediately.
• Permanently deleting all related personal information from our systems.
• Returning any remaining balance to the original payment method used.

If you believe your child or someone under the age of 18 has registered an amoi66 account, please contact us immediately at support@amoi66.best and we will respond within 24 hours.

Amoi66 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. Retention periods vary depending on the type of data:

• Active account data: Retained for as long as your account remains active and updated throughout the lifetime of your account.
• Financial transaction data: Retained for a minimum of 7 years after the transaction occurs, in line with Malaysia's accounting and tax requirements.
• Support communication records: Retained for 3 years from the date of communication for reference and dispute resolution purposes.
• Technical log data: Retained for 90 days for security and troubleshooting purposes, then automatically deleted.
• Closed account data: Basic information is retained for 5 years after account closure for legal compliance purposes, then permanently deleted.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. You may request early deletion of your data under certain circumstances — contact us to find out more.

Amoi66 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to our platform services. Whenever the Privacy Policy is updated, the "Updated" date at the top of this document will be revised accordingly.

For material amendments (those that significantly affect your privacy rights), amoi66 will provide notice via:

• Email notice to all registered members at least 14 days before changes take effect.
• Announcements within the amoi66 platform, displayed prominently to logged-in users.

Your continued use of the amoi66 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue use of the platform and may close your account.

If you have any questions, concerns, or complaints regarding amoi66's Privacy Policy or the way we handle your personal data, please reach out to us through the following channels:

• Privacy Email: support@amoi66.best (please include "PDPA Privacy Enquiry" in the subject line)
• Live Chat: Available 24/7 via the amoi66 platform — in Bahasa Melayu
• Response time: We will respond to all privacy enquiries within 5 business days and fulfil data rights requests within 21 business days.

If you are not satisfied with amoi66's response to your privacy complaint, you have the right to escalate the matter to the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.